SKUs 325-1W, 325-2W, 325-3W, etc. on the horn comb pages – Are they sizes?

The first number (325 in this example) is the comb design. The second number (1, 2, or 3 in this example) is the thickness of the comb in that design. The letter on the end (W in this example) stands for the color – this comb design comes in White, as opposed to Ox, which would be B. You […]

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How do I clean it my comboff?

 Take a soft, damp towel and gently (without twisting) wipe the comb clean. To do this easily and best, pinch the damp towel or facecloth over the tines, starting at the spine and pull outwards (away from tines) repeatedly. Use a clean area of the towel or facecloth every time. An old toothbrush, nail brush, or old […]

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What is the Flexipick exactly?

It’s what we use to enhance and complete the rinsing, detangling, and conditioning process in the shower. It lets water through, which is needed in order to use our line correctly. For best results, see our Flexipick tutorial.

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Why is lanolin used to treat the medicine combs? I did get some, but would a good oil work also?

Use nothing on your horn comb to treat it but lanolin, preferably our unsulfonated lanolin, because it is from the same animal – a sister to the horn, you might say. Oil is not just oil, and it is not a matter of being ‘good’; the oil must be correct – and yes, it does […]

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What is the difference between your Kinder Brushes and regular brushes?

Our special Longhairs® Kinder Brushes will increase hair’s shine, manageability, strength, and circulation. They keep dust from causing tangles and aid in the removal of dead hair, leading to better regrowth and also less deadwood to soak up the moisture balance. Our bristles are hand-set in a way that feels quite sensual. Most uniquely, when used in conjunction […]

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Am I required to use specific types of Horn Combs for specific jobs? Can I comb through my hair with any of the combs or do I need to use a certain type?

Absolutely! There are no restrictions for use, other than that the comb you use for scritching needs to be one of the finer ones (regardless of the thickness of your hair). The categories we use are just options – the most common usage of the different combs.

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What does the X number on the Horn Comb pages mean? (e.g. 1X, 2X, 3X, etc.)

The letter X is used to show you the thickness choices available on our horn combs (link opens new tab); it can be seen as a light-to-heavy scale that is specific to that horn comb style. Some people know that they like a certain weight or solidity to the tool(s) they use, but if you don’t […]

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Do I spray the #27 Chillout Spray on just the top of my head, or on my hands and rub it in like the #18 SOS Oil?

The best coverage for #27 Chillout Spray is achieved by spraying your scalp in 1 inch partings from the top of your head and down the sides to the nape. Spray from 6 inches away on to areas to be treated. Full scalp coverage should be done at least every other time you do #18 […]

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Do you use any animal products or by-products, or use animals for testing your products?

Absolutely not! We are, in fact, vegetarian/vegan listed. No animal testing whatsoever, and most folks test our products on themselves before using them on their pets. Cruelty-free and non-animal-tested are rules Longhairs® has always honoured, and we have implemented in the making of all of our products. #19 Honey Bee is cruelty-free honey sourced from a man who LOVES […]

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Should I use #12 Protein Prescription Spray when my hair is fragile after I had chemical damage from some processing?

Yes, but #12 Protein Spray is only needed once in a while, for before or after seriously damaging chemical work (such as relaxing, foil highlighting, etc.), or once every few months on newly processed hair as a reinforcer, or when Louise Marie recommends it for a specific situation (hence the name “Prescription Spray”). Never use #12 […]

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What does the Longhairs® MagicPack® members personal service consist of?

It consists of our dear Louise Marie Longhairs®! With your Longhairs® MagicPack® she will be by your side, helping you along the way, busily setting everything up, doing tests, supervising the online diary notes you’ll keep, and prescribing as you evolve. Support for Longhairs® MagicPack® members it is at no extra cost. She is a personal […]

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How do the Longhairs® products smell (very important to my hubby)?

Natural and wonderful!! More than half of our clientele/users are men (not counting your husbands, fathers, brothers, and sons). It seems that both long and short haired men know what they like, and get it, unlike women who are used to being marketed to constantly. No artificial perfumes; our products smell like what they are made […]

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I’ve been told that I have “dry hair” – why don’t you make “products for dry hair” labeled as such for my condition?

Are you decidedly, categorically DRY? Dry hair, as far as the hair products marketing racket goes, is a selling category (a symptom rather) and not a permanent condition. The mass-market products sell you a product that keeps you IN that category, so they can continue to market to your type. ‘Dry hair’ CAN BE and is […]

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Why isn’t the conditioner sold separately, so it can be used with other brands of shampoo?

Because the nature of our products are so different than other lines, ours need to be used together for the best results. Our shampoos and conditioners (link opens new tab) were carefully and specifically made for each other, and interact together like a marriage or match made in heaven, therefore they are sold together.

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Can you use #19 Honey Bee as a styling aid for curly-haired?

Sure, I’ve heard it used for a rather different feeling, not as shiny and soft – I’d rather the #10-Bs myself. I can see it being used to slick hair back to dry hard, instead of gel or hairspray, for anyone, not just curly. I’ve tried it on clients myself. With this one, if it […]

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Is it okay to use more conditioner before rinsing out? (Double-Dip Trick)

Good question, and the answer is YES! I call that a re-juicing or the Double-Dip Trick. This is how you do the Double-Dip Trick: Apply conditioner as usual in shower. Flexipick. After that, right after Flexipicking (according to instructions) and before rinsing out in the shower, add a drop or so more conditioner (Double-Dip Trick, […]

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How much of the conditioner should I use?

I try to teach the client to learn to recognize ‘satisfaction’ by using what it takes. Everyone’s hair is different and has different times and phases where it needs to be respected and listened to – catered to. Seriously, if you must measure your conditioners, I’d say a good tablespoon or more of #10-A or #10-B’s […]

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Is it essential to have the Flexipick to use your products?

Yes, because it is essential to the proper functioning of the water-conditioner exchange, as it is layered by strokes. We have taken the responsibility of providing a Flexipick (link opens new tab) for you so it works in an optimized way.

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Why can’t I detangle using #19 Honey Bee treatment?

#19 Honey Bee is NOT supposed to be combed through with the Flexipick, and that’s why you can’t. If I put any detangler in it, it would not go into the hair structure as deep (the proteins penetrate totally on their own) and you couldn’t use it as a skin conditioner. The #9 Trees does the […]

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