Longhairs.com
Frequently Asked Questions
Here are some frequently asked questions about Longhairs® Non-Salon® and Hairgasm®, our products and our methods, and ordering online. Click on a category name to show/hide it's questions, and click on a question to show/hide it's answer.
For Beginners
Questions and answers for people new to our products, or wondering when to move up to full Magicpack Membership
- What all is in the Magicipack Kit?
- What does the Magicpack DO?
- When I want to begin your products and I'm local what are my options?
- What's the difference between Surprise Kit (SK) and a Magicpack (MP)?
- If I LOVE my DUO and want MORE... If I have your Flexipick, some DUO left, Can I Magicpack yet?
- Can Louise Marie look over my newbie order or my Longhairs® Magicpack so I am sure to get what I want?
- I'm new... should I start with a Magicpack right away?
- I'm really happy with my BTN Duo, I know that Magicpack is a committment, how do I decide?
Product Specific
Questions and answers related to specific Longhairs and Hairgasm products.For Tutorials Instructions or Directions for products, see Tutorials and Health to your left.
Individual Products
Questions and answers about some individual Longhairs® and Hairgasm® products are provided here.
- Why isn't your conditioner sold separately so it can be used with other brands of shampoos?
- How much Longhairs® #10-B Protein Conditioner do I use?
- Are the #18 and #13 oils essential to the effectiveness? I need to justify the costs to my hubby.
- Did I read you right, you want us to do 4 washings daily, won't I use too much??
- Could you tell me what the Flexipick is?
Horn Combs
Sheeps Horn or Ox Horn Scritchers® and Combers by Longhairs® and Hairgasm®.
- The horn comb arrived with a sticky feel to it, what is this and how do I clean it off?
- What are each of the Longhairs® horn combs for?
- How much is it to send just the horn combs to the USA?
- Will Louise Marie help me to pick out a Longhairs® horn comb for me if I can't decide?
- Can you please tell me why lanolin is used to treat the medicine combs? I did order and have some, but would a good oil work also?
- Can I comb straight through my hair with 'any' of the horn combs, and can I massage with 'any' and rub scalp like you say with 'any of the horncombs as well?
Beginners Kits
Questions about these stimulating little Longhairs® and Hairgasm® Great Start and Barebones Basic start-up kits so you have all you need for basic care and more. Maybe add a Surprise Kit of deep treatments for a BTN Duo Combo.
Magicpacks
Our Queen of the haircare set with support. Everything by Longhairs® and Hairgasm® you could ever dream of for feeding and growing and care of long or any hair.
- What all is in the Magicipack Kit?
- What does the Magicpack DO?
- What is the Longhairs® Magicpack?
- What does a typical Longhairs® Magicpack routine look like?
- How do the Longhairs® Magicpack products smell (very important to my hubby)?
- How often will I need to reorder the Longhairs® Magicpack?
- Do you personalize the Longhairs® Magicpack kit to me?
- How long do I Longhairs® Magicpack for and will I have support as long as I like (even years and years?)
- Why don't you sell smaller, shorter-term Longhairs® Magicpack?
- What is the most convenient and cost-effective way to begin and maintain Longhairs® Magicpack?
- How do I become a Longhairs Hairgasm® Magicpack member here?
- How long do the Longhairs® Magicpack products last?
- What does the Longhairs® Magicpack members personal service consist of?
- Will Louise Marie start me off with my new Longhairs® Magicpack, prescribe and troubleshoot it's usage?
- Can I bring my Longhairs® Magicpack into your shop for refilling? Can we still refill if everything isn't totally empty?
- Do I need to re-order everything in my Longhairs® Magicpack, all at once?
- Are all these Longhairs® Magicpack products good for children?
Ordering Online
Questions and answers related to ordering our Longhairs® and Hairgasm® products online through http://www.hairgasm.com
- Can I buy your products off a shelf anywhere else?
- Does re-ordering the Longhairs 2 part BTN Duo make me a Magicpack member here?
- Can I buy some of your long hair care shampoo and conditioner and horn combs and stuff without being a member here?
- I want to start using your products but I'm confused on ordering it. Are the different packs just different because of size or are they different with the products in them?
Non-Salon® Studio
Frequently asked questions related to Longhairs® Non-Salon® Studio, coming, going, locations, activities, 'best days for' booking procedure, aftercare checkups and more.
Hours and Best Days For...
Frequently Asked Questions about scheduling.
Services and Activities
What can be done here for a client or patient.
Coming to Longhairs® Studio
Frequently asked questions about coming to Longhairs Non-Salon Studio.
- Do I have to use Longhairs Products before coming?
- Looking for some Toronto links including places to stay to eat near you?
- Why isn't everything set up like a common salon 4-page web site prices menus?
- When I want to begin your products and I'm local what are my options?
- What is the address and directions to the new studio?
- What can I do to best prepare for my first appointment at Longhairs?
Can't Find the Answer Above? Look Here...
General questions about Longhairs® and Hairgasm® methods and products.
- Why isn't everything set up like a common salon 4-page web site prices menus?
- Why aren't your products ingredients listed on your bottles or your websites?
- I've been told that I have 'Dry Hair' why don't you make 'products for dry hair' labelled as such for my condition?
- Will Louise Marie Longhairs help me online how to style my hair as it grows in?
- Are the #18 and #13 oils essential to the effectiveness? I need to justify the costs to my hubby.
- I'm confused... I see a set of 15 shampoos, this is not what I'm used to how does this work?
- At my age women tell me to cut my hair short now, do really I have to?
- What if I can't wash in the AM, can I still use your products?
- Is Longhairs line great from long hair ONLY because it is gentle and natural product?
- Is it detrimental to my long hair to have bangs I've heard rumors this is so.
- Is there 'any' way to make my hair grow 'really' fast?
- Is the private planetlonghair.com Longhairs® Magicpack members site all about pictures and hairstyles?
- I read that we MUST wash our hair everyday, and do the diary every day, what if I can't would I be considered a bad client?